I had a conveyance done with this company, I would not recommend them
Good professional staff. Very helpful and friendly, with good advice. Charges are reasonable and not a rip off. The only reason I haven't scored five star is, the building is not amenable to the disabled.
Excellent solicitors, highly recommended
This is the most unprofessional and incompetent law firm I have had to ever deal with. I sold my property through them end of March 2016 and we are nearly in June now and the funds have still not been released into my account. In my previous experience with property once the money has been transferred I have received the funds the same day lunchtime. Yet with this company it has been 2 months. I believe they are using my funds to accrue interest in their accounts. I have contacted the company numerous times and I am constantly given excuses such as loss of paperwork etc. I have had the misfortune of having to communicate through Nazema who seems to keep misplacing documents causing a further delay. Upon researching this company who are based in Nelson I have discovered they are many other clients who have been messed around by this unprofessional firm and it seems to be common practice for them to hold onto clients money for long periods of time. I have written them a formal letter and I hope I have some luck in getting my funds back as I will now have to pay extra fees to take them to court if they do not co-operate.My advice to anyone thinking about using this company is to avoid them and pick a more reputable firm with competent solicitors. This firm is only interested in making money and the service is appalling and unprofessional
they are CRAP. I have told it them to their faces.
Roberts & Smith is a UK Lawyer based in Nelson, North West England. Roberts & Smith is located at 20-22 Carr Rd, Nelson BB9 7LB, UK.
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